Delivery Information
Your plants are securely boxed and dispatched in
ventilated cartons. Our couriers are instructed to leave your plants in a
secure area if no-one is present.
In the unlikely scenario of damage, please email an image
of affected plants to info@onlineplants.com.au and we can arrange a refund or
substitute.
Specific delivery instructions can be left in the
comments box at checkout, however we cannot accommodate specific dates and
times.
MELBOURNE METROPOLITAN:
Please allow up to 5 working days’ notice for your plant delivery. We shall
notify you the day prior with an estimated time of arrival. Area is covered by
our own delivery drivers and couriers
VICTORIAN REGIONAL: Please allow up to 10
working days for plant delivery. Victorian regional areas are covered by a
range of couriers and transport companies. We shall notify you of tracking
details upon dispatch.
NEW SOUTH WALES, QUEENSLAND, ACT
& SOUTH AUSTRALIA: Please be aware, freight of fragile plants within a timely
manner is expensive and challenging to organize, as such we do not have cheaper
freight options for small deliveries. All quoted interstate freight costs are
per order of up to $500. An additional handling charge of $30 is applied per
$500 total order value.
EXAMPLE:
Sydney delivery up to $500 plants Freight Total =$60
Sydney delivery $501-$1000 plants Freight =$60 + Handling $30
Freight Total=$90
Sydney delivery $1001- $1500 plants Freight =$60 + Handling $60 Freight
Total =$120
For deliveries to metropolitan areas in these states
please allow up to 1 week. We shall notify you of the delivery method and
tracking details upon dispatch.
For deliveries to regional areas please allow up to 2 weeks’
notice. Regional dispatch is the following Monday after your order is received,
usually for delivery the same week
Due to freight size restrictions, we are unable to
deliver plants larger than 25cm pot size outside Victoria. For orders of
advanced plants in excess of $1000 please contact us at
info@onlineplants.com.au for a freight quote.
Quarantine restrictions unfortunately do not allow us to
deliver to Northern Territory, Tasmania or Western Australia,
AUSTRALIA WIDE POSTCODE BREAKDOWN
POSTCODE RANGE FREIGHT COSTS (PER ORDER):
| State | Region | Postcode | Cost |
| Victoria | Melbourne CBD |
3000 – 3006 3205 8000 – 8399 |
$40 Any quantity or order value |
| Melbourne Metro | 3000 – 3207 | $40 " " | |
| Rest of VIC | 3208 – 3999 | $75 " " | |
| ACT | Canberra CBD |
2600 – 2601 2610 2600 – 2609 |
$60 up to $500 order total, +$30 handling per additional $500 |
| Rest of ACT | 2610 – 2620 | $88 " " | |
| NSW | Sydney CBD |
1100 – 1299 2000 – 2001 2007 2009 |
$60 " " |
| Sydney Metro | 2000 – 2234 | $60 " " | |
| Rest of NSW | 2235 – 2999 | $88 " " | |
| QLD | Brisbane CBD |
4000 – 4001 4003 9000 – 9015 |
$75 " " |
| Brisbane Metro |
4000 – 4207 4300 – 4305 4500 – 4519 |
$75 " " | |
| Rest of QLD |
4208 – 4299 4306 – 4499 4520 – 4999 |
$110 " " | |
| Gold Coast | 4208 – 4287 | $75 " " | |
| Sunshine Coast | 4550 – 4575 | $88 " " | |
| SA | Adelaide CBD |
5000 – 5001 5004 – 5005 5810 5839 5880 – 5889 |
$60 " " |
| Adelaide Metro | 5000 – 5199 | $60 " " | |
| Rest of SA |
5200 – 5749 5825 – 5854 |
$110 " " | |
| Perth CBD |
6000 – 6001 6004 6827 6830 – 6832 6837 – 6849 |
No delivery options | |
| Perth Metro | 6000 – 6199 | No delivery options | |
| Rest of WA | 6200 – 6999 | No delivery options | |
| Hobart CBD | 7000 - 7001 | No delivery options | |
| Hobart Metro | 7000 – 7099 | No delivery options | |
| Rest of TAS | 7100 – 7999 | No delivery options | |
| Darwin Metro | 0800 – 0832 | No delivery options | |
| Rest of NT | 0833 – 0899 | No delivery options |
