Delivery Information

COVID 19 UPDATE September 2020:

Online Plants is currently operating within Victoria only.  
Unfortunatly due to high demand on courier and freight services, we have suspended all interstate delivery. 

We expect to resume our normal delivery service later in the year. 

FREIGHT of fragile and living plants within a timely manner is expensive and challenging to organize, unfortunately we do not have cheaper freight options for small and single plant orders. Your plants are securely boxed and dispatched in ventilated cartons. Our couriers are instructed to leave your plants in a secure area if no-one is present. In the unlikely scenario of damage, please email an image of affected plants to [email protected] and we can arrange a refund or substitute. Specific delivery instructions can be left in the comments box at checkout, however we cannot accommodate specific dates and times.

MELBOURNE METROPOLITAN: Please allow up to 5 working days’ notice for your plant delivery. We shall notify you the day prior to delivery. Area is covered by our own delivery drivers and couriers

VICTORIAN REGIONAL: Please allow up to 10 working days for plant delivery. Victorian regional areas are covered by a range of couriers and transport companies. We shall notify you of tracking details upon dispatch.

NEW SOUTH WALES, QUEENSLAND, ACT & SOUTH AUSTRALIA: All quoted interstate freight costs are per order of up to $500. An additional handling charge of $30 is applied per $500 total order value. Generally your order will be dispatched the Monday following receipt of your order, Freight time can vary from 5-8 working days. Upon processing and dispatch of your order, we shall forward tracking details, so you can follow your order location.  

EXAMPLE:
Sydney delivery up to $500 plants                                                                          Freight Total =$60
Sydney delivery $501-$1000 plants         Freight =$60 + Handling $30             Freight Total=$90
Sydney delivery $1001- $1500 plants       Freight =$60 + Handling $60           Freight Total =$120
 

For deliveries to metropolitan areas in these states please allow up to 1 week. We shall notify you of the delivery method and tracking details upon dispatch.
For deliveries to regional areas please allow up to 2 weeks’ notice. Regional dispatch is the following Monday after your order is received, usually for delivery the same week

Due to freight size restrictions, we are unable to deliver plants larger than 25cm pot size outside Victoria. For orders of advanced plants in excess of $1000 please contact us at [email protected] for a freight quote.

Quarantine restrictions unfortunately do not allow us to deliver to Northern Territory, Tasmania or Western Australia

AUSTRALIA WIDE POSTCODE BREAKDOWN

POSTCODE RANGE FREIGHT COSTS (PER ORDER):

State	Region	Postcode	Cost
Victoria	Melbourne CBD	3000 – 3006 3205 8000 – 8399	$40      Any quantity or order value
	Melbourne Metro	3000 – 3207	$40         "                                           "
	Rest of VIC	3208 – 3999	$75         "                                           "
ACT	Canberra CBD	2600 – 2601 2610                2600 – 2609	$60    up to $500 order total, +$30 handling per additional $500
	Rest of ACT	2610 – 2620	$88             "                                                                                        "
NSW	Sydney CBD	1100 – 1299 2000 – 2001 2007 2009	$60              "                                                                                        "
	Sydney Metro	2000 – 2234	$60              "                                                                                     "
	Rest of NSW	2235 – 2999	$88              "                                                                                     "
QLD	Brisbane CBD	4000 – 4001   4003 9000 – 9015	$80  up to $500 order total, +$30 handling per additional $500
	Brisbane Metro	4000 – 4207  4300 – 4305 4500 – 4519	$80  up to $500 order total, +$30 handling per additional $500
	Rest of QLD	4208 – 4299 4306 – 4499 4520 – 4999	No Delivery options
	Gold Coast	4208 – 4287	$80  up to $500 order total, +$30 handling per additional $500
	Sunshine Coast	4550 – 4575	$80  up to $500 order total, +$30 handling per additional $500
SA	Adelaide CBD	5000 – 5001 5004 – 5005 5810 5839 5880 – 5889	$60            "                                                                                    "
	Adelaide Metro	5000 – 5199	$60            "                                                                                   "
	Rest of SA	5200 – 5749 5825 – 5854	No delivery options
	Perth CBD	6000 – 6001 6004 6827 6830 – 6832 6837 – 6849	No delivery options
	Perth Metro	6000 – 6199	No delivery options
	Rest of WA	6200 – 6999	No delivery options
	Hobart CBD	7000 - 7001	No delivery options
	Hobart Metro	7000 – 7099	No delivery options
	Rest of TAS	7100 – 7999	No delivery options
	Darwin Metro	0800 – 0832	No delivery options
	Rest of NT	0833 – 0899	No delivery options